I ordered a pattern but I haven’t received it.  What happened?

Most of my patterns are digital files that are delivered online.  If you think you didn’t receive your pattern, click on this link http://spiromandalas.wordpress.com/where-is-my-pattern/ for an explanation of what happened and instructions on how to retrieve it.

What software is needed to access the files on the CDs in the books?

There are three types of files on the CDs: PDF files, Electric Quilt files and TIFF files.

PDF files can be opened with Adobe Acrobat.  The most basic version is Acrobat Reader, which will allow you to read and print PDF files, but not create or edit them.  Most computers already have some version of this software installed, and you all you have to do to open the PDF file is click on it — the software will open automatically.   If you do not already have it, it is available as a free download at www.adobe.com.  PDF files that are larger than can be printed on a single page need to be tiled, that is, printed on several pages and then assembled.  Instructions for how to print tiled pages are in the printing instructions document on the disc.  Some versions of Acrobat will not tile images for printing.  If this is the case with your version, take the file to a professional print shop such as Kinko’s.  Most such shops have professional level versions of Acrobat, which will tile pages when printing.

Electric Quilt files can only be opened with Electric Quilt software.  If you do not already have EQ and would like to purchase it, go to www.electricquilt.com.  To open the file in EQ5 or EQ6, simply click on the file.  EQ5 files will open in EQ5 or EQ6.  EQ6 files will open only in EQ6.  Please be aware that the EQ files on the disc are NOT library files, they are actual EQ project files.  If you would like to save the blocks in them to a Block Library, please refer to instructions in the EQ instruction manual.  AS of 2012, the latest version of Electric Quilt is EQ7.  A file written in a previous version (EQ5 and EQ6 in the case of the CDs in my books) can be opened in EQ7.

TIFF files are a universal graphics file format that can be opened in most image editing programs, such as PhotoShop, CorelDraw or Illustrator.

How do I open the files on the CDs?

PDF files and Electric Quilt files will automatically open the software needed to read them, if you have that software installed on your computer.  PDF files are read with Adobe Reader.  Most computers already have it installed.  If yours does not, you can download the program for free at http://www.adobe.com.

TIFF files are universal image formats — they can be opened in a variety of image and graphics programs.  To open these files, follow the instructions below.

Other ways to open files:  One way is to open the software first, then use the Open File function to look for the file and open it.  (If you are working directly from the CD (i.e., you have not already saved the file to your hard drive) it will be in your CD Drive directory.)  The second way is to highlight the file (but not open it), then go to File–>Open With–> and select the software you would like to use.  The file will then open in that software.

If one of these sets of directions don’t work, please consult with whomever set up your computer, as the way you have your particular computer set up may be causing the difference.

How do I “tile” the templates on the CD that are larger than 8-1/2″ x 11″?

PDF files that are larger than can be printed on a single page need to be tiled, that is, printed on several pages and then assembled.  Instructions for how to print tiled pages are in the printing instructions document on the disc.  Some of the more basic versions of Acrobat will not tile images for printing.  If this is the case with your version, take the file to a professional print shop such as Kinko’s.  Most such shops have professional level versions of Acrobat, which will tile pages when printing.  Another solution would be to print out a smaller version of the template, then use a photocopy machine to enlarge it.  But since you’re going to a copy shop anyway, you’re better off printing the larger template directly, since photocopying also thickens the lines of the drawing.

I think my disc might be defective.  Can I get a replacement?

Please contact Customer Service at Krause Publications, www.krausebooks.com/cust_serv.

Where can I get the pattern for the quilt on the cover of the book?

The quilt on the cover was made by Rhonda Adams, one of my students.  It was not my decision to put it on the cover — that was the decision of the marketing department at Krause and I had no control over it.  The quilt is Rhonda’s original design and at this point in time she has chosen to keep the pattern to herself.  It is a “mandala” style setting (see SASQ, page 63) based on the traditional Dresden Plate block.  It is based on a circle divided into 12 wedges, with each wedge divided crosswise to make a triangle and a pentagon.

Where can I find corrections to Simply Amazing Spiral Quilts?

On this blog — just look in the right-hand column and click on Corrections to SASQ.

Any new copy of the book that you purchased after 2009 will most likely be from the second printing or later, and most of the corrections listed on this page have now been made in the book.

When will the second printing of Simply Amazing Spiral Quilts be available?

The second printing of SASQ is now available and all of the significant corrections that were listed on the Corrections page have been made.

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